Delivery & Returns
Standard Lead Times
£0.95 1st Class Post - 1-2 working days via Royal Mail
£0.68 2nd Class Post - 2-5 working days via Royal Mail
£2.05 1st Class Post Large Letter - 1-2 working days via Royal Mail
£1.65 2nd Class Post Large Letter - 2-5 working days via Royal Mail
£3.35 Standard delivery is by second class Royal Mail and generally takes 3-5 business days for items. This timeline is following the sign off on your poetry order.
£4.45 Express delivery is by first class Royal Mail and generally takes 1-2 business days for items. This timeline is following the sign off on your poetry order.
£14.50 European delivery is available at the checkout page. We use the Royal Mail International signed-for service which aims to deliver to Europe within 3-5 working days and worldwide within 5-7 working days.
Need something urgently? Let us know if you need your items for a specific date and we will do our best to accommodate your delivery needs.
You will receive an email confirmation once your order is on its way so you can look forward to its arrival.
We do our best to ensure that your order reaches you within the stated delivery times, however please note there are rare occasions where factors outside our control can affect delivery.
Please make sure that the shipping address is correct so that your order is delivered on time.
If you suspect a lost delivery, please contact us and we will look into it for you. Please note if your order doesn’t fit through the letterbox and there is no one in to receive it, Royal Mail should leave you a calling card letting you know that a delivery has been attempted and how to rearrange delivery or collect your item.
Returns & Exchanges
We are unable to offer any refunds or exchanges on any product from our collection due to the personalisation of each order. However, if on the rare occasion your order arrives damaged then please let us know and we will replace this free of charge.